By Jason Pack, Retired Supervisory Special Agent
CEO, Media Rep Global Strategies
The FBI’s recent call for victims of the Bourbon Street attack is more than a procedural step—it’s a clear demonstration that victims are at the heart of the justice process. Under the Crime Victims’ Rights Act (CVRA), federal law enforcement is legally required to identify and notify victims, inform them of their rights, and provide resources to support their recovery. This isn’t a courtesy—it’s the law, and it’s one of the most important aspects of any criminal investigation.
As a retired FBI Supervisory Special Agent, I’ve seen firsthand how empowering victims strengthens both investigations and communities. Victims are more than witnesses—they’re critical partners in bringing perpetrators to justice. Their voices, experiences, and willingness to engage are what make cases stronger and ensure accountability. When the FBI and its state and local partners reach out, it sends a clear message: “You matter. Your voice matters. And the law is on your side.”
The FBI’s outreach also provides victims with access to vital services like counseling, legal assistance, and advocacy programs. These resources are not just about solving crimes—they’re about helping victims rebuild their lives. Support like this can make the difference between a victim feeling isolated and overwhelmed or finding a path forward.
Efforts like these show that law enforcement’s responsibility doesn’t end with identifying suspects. It’s also about ensuring victims have the tools to heal, recover, and participate in the justice system. Victims should never feel forgotten or like an afterthought. They are central to everything law enforcement does, and the FBI’s Bourbon Street outreach proves it.
In my career, I’ve always believed that justice doesn’t just belong to the system—it belongs to the people it serves. The FBI’s work here reflects that belief. By prioritizing victim outreach, the FBI is making it clear that justice includes more than solving cases—it includes standing with victims every step of the way.